Privacy Policy
Stryker Bags ("we", "our", "us") operates https://strykerbags.com and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website or services.
1. Information We Collect
We may collect the following types of personal information:
- Identity data: first name, last name, username or similar identifier
- Contact data: email address, mobile number, delivery address
- Transaction data: details of orders, payments and purchases
- Technical data: IP address, browser type, device information, cookies
- Usage data: how you interact with our website (pages visited, time spent)
- Marketing data: preferences for receiving communications from us
2. How We Use Your Information
- To process and fulfil your orders
- To create and manage your account
- To send order confirmations, shipping updates and invoices
- To send promotional emails and offers (only with your consent)
- To improve our website and services
- To comply with legal obligations
- To prevent fraud and ensure security
3. Sharing Your Information
We do not sell your personal data. We may share your data with:
- Logistics partners (e.g. Shiprocket, courier companies) to deliver your orders
- Payment processors (e.g. Razorpay) to process payments securely
- Email service providers to send transactional and marketing emails
- Analytics providers (e.g. Google Analytics) to understand website usage
- Government/regulatory authorities when required by law
4. Cookies
We use cookies to:
- Remember your login session
- Keep items in your shopping cart
- Understand how visitors use our site (Google Analytics)
- Show relevant advertising (Facebook Pixel)
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorised disclosure. Passwords are stored using industry-standard bcrypt hashing. Payment card data is handled exclusively by Razorpay and is never stored on our servers.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements. Account data is retained for 3 years after your last transaction.
7. Your Rights
Under applicable data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with a supervisory authority
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related enquiries, contact our Data Protection Officer:
- Email: [email protected]
- Address: New Delhi, India